Integrates with Windows file server, Exchange® Email, Active Directory, Outlook®, Office®, and Office 365® UNIVERGE BLUE® ENGAGE (Contact Centre) improves the handling and oversight of communications through a range of contact centre services. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location. UNIVERGE BLUE ENGAGE improves the handling and oversight of communications through a range of agent and supervisor contact center. UNIVERGE BLUE® SHARE Improve team collaboration, streamline workflows and increase decision making speed with UNIVERGE BLUE® SHARE file sharing and backup. Go from sharing ideas to delivering work, all in one place. Cloud Contact Center customers come in all sizes and verticals the common thread is. Join this live webinar panel discussion featuring three of the best minds in Cloud Contact Center Solution sales as they discuss the UNIVERGE BLUE ENGAGE customer lifecycle. UNIVERGE BLUE® MEET bring your teams together with one-click video meetings, stay connected no matter where you are in the world. Grow your Business by Mastering the UNIVERGE BLUE ENGAGE Contact Center Solution Sale. Automatic call distribution can be synchronized based on select function, region, time of day, and by organization - or industry-specific criteria. Improves the handling and oversight of communications through a range of. With these apps you can see who is available, chat with colleagues, send text messages to colleagues and customers, place and receive calls, share screens, start video calls and manage filesall from one applicationin the office or on the go. One simple cloud app delivers a seamless, unified experience while reducing complexity and costs. UNIVERGE BLUE ENGAGE offers a broad set of services to streamline the caller experiences and ensure service and staffing levels are sustained. A highly customizable cloud-based contact center solution. Get the most out of your UNIVERGE BLUE CONNECT experience by downloading and installing the complimentary desktop and mobile apps.

Enabling businesses to benefit from flexible & adaptable solutions that can support. Geoff Kelley, President of Call Solutions USA, along with CCaaS experts and our moderator, Marc Hebner, VP Channel Sales of NEC will discuss today's real-world sales scenarios so that you may sell, with confidence, any flavor of ENGAGE Contact Center.UNIVERGE BLUE® CONNECT is an easy-to-use cloud-based communications platform that helps easily manage team communications and collaboration. NEC offers the products and services that can elevate the call center customer experience. UNIVERGE BLUE CONNECT & ENGAGE are designed for businesses of all sizes. Selling Cloud Contact Center is as much of an art as it is a science. Cloud Contact Center customers come in all sizes and verticals the common thread is that they are all looking to improve communication efficiencies while increasing the bottom line.

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